Description We are offering a short term contract employment opportunity for a Sales Support role in our team located in Atlanta, Georgia. This role is primarily focused on supporting our sales and customer service teams, with a particular emphasis on the financial services industry. You will be responsible for a variety of tasks, including processing customer applications, maintaining customer records, and resolving customer inquiries. Proficiency in Razors Edge software is REQUIREDResponsibilities: Accurately and efficiently process customer credit applications, utilizing your knowledge of ADP - Financial Services and Configure Price Quote (CPQ). Maintain and update customer credit records in our CRM and ERP - Enterprise Resource Planning systems. Answer inbound calls, providing excellent communication and customer service. Conduct audits to ensure all billing functions are performed accurately and in a timely manner. Utilize your understanding of ERP Solutions to assist in managing customer accounts and taking appropriate action when necessary. Use the 'About Time' tool to ensure tasks are completed within set deadlines. Resolve customer inquiries, demonstrating your strong communication skills and understanding of our products and services. Collaborate closely with other team members to ensure a seamless customer experience. Stay up-to-date with our products and services, including 'Razors Edge', to effectively answer customer queries and concerns.Requirements Proficiency in ADP - Financial Services Proficiency in Configure Price Quote (CPQ) software Proficiency in CRM software Proficiency in ERP - Enterprise Resource Planning Proficiency in ERP Solutions Proficiency in About Time software Experience in answering inbound calls Experience in auditing Experience in billing functions Excellent communication skills Proficiency in Razors Edge software Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
Full-time