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- Managing profiles, roles, customization of objects, fields, record types, page layouts, validation rules, escalation rules, workflow rules, flows, and process builders.
- Troubleshooting reported issues
- Managing access for internal users
- Adhering to IT audit policy
- Staying up to date on industry standards and updates related to Salesforce
- Identifying opportunities and clean up and simplify the Salesforce org
- Manage and implement new declarative solutions based on business needs that also adhere to system best practices
- Assisting business units with various business policies and workflows
- Education: Bachelor's degree in computer science, business intelligence, or related field required
- Years of Experience: 2 or more years of previous Salesforce experience required
- Software Knowledge: Salesforce, Microsoft Office applications
- Salesforce Certifications: Certified Administrator required
- Additional skills: Data management, effective communication to diverse audiences, analytical thinking