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Position Description
Performs scheduling functions as designated by practice. Schedules surgeries, procedures and diagnostic testing. Requires general knowledge of specified surgical procedures, exam preparations, exam sequencing and other related functions.Primary Duties:
- Schedules regular office appointments, pre-surgery/pre-procedure testing, surgeries, procedures, follow-up appointments, and diagnostic testing. Obtains patient information necessary for proper scheduling of examination if necessary.
- Calls patients to schedule or confirm pre-assessment appointments and surgery. Provides patient with information and instructions as appropriate to procedure or surgery. Supplies patients with correct instructions and reviews instructions with patients.
- Communicates and follows-up with physician offices, hospital departments and insurance companies to determine whether precertification has been initiated.
Position Requirements
Required Qualifications:
- Demonstrated knowledge of Medical terminology
- One year previous medical related clerical experience
- Demonstrated organizational and communication/customer service skills
- Demonstrated knowledge and skill in utilization of computer application
- Demonstrated problem-solving skills
- Ability to type 40 words per minute
- Demonstrated ability to effectively communicate with individuals in all levels of responsibility.
- Ability to work independently.
Preferred Qualificiations:
- Previous experience in hospital/medical office scheduling environment.
- Demonstrated knowledge and skill in the use of a computerized scheduling system
- Prior experience in insurance precertification
- One (1) year secretarial experience at a healthcare organization.