Senior Claim Specialist - Construction Defect - National Claim Services

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@tihinsurance.com?subject=Accommodation%20request) (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st Shift (United States of America)Please review the following job description:National Claim Services LLC is looking for exceptional people to take ownership in the handling of construction defect claims. Analyzes and processes claims by gathering information drawing conclusions, tracking and manage claims process.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Evaluate claims to ensure accuracy of dates, review coverage, etc.

Authenticate all relevant activity on assigned files and makes recommendation for additional activity as appropriate.

Manage all claim documentation.

Use discretion to submit the necessary information and/or correspondence to process claims appropriately.

Analyze claim coverage with insurance carriers to ensure claims are paid accurately.

Anticipate and meets all customer needs (both internal and external).

Maintain claims and suspense system ensuring follow-up for receipt of policies, endorsements, inspections reports, correspondence, claims, etc. from outside sources.

Process all departmental claims in a timely manner according to company policy.

Perform other duties as assigned.

QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree with a concentration in business or equivalent work experience

Three years of Claims handling experience and commercial and multi-line knowledge

Ability to critically review a claim file for relevant information, accurately access the information and make necessary recommendations

Ability to make independent decisions following CRC guidelines with minimal or no supervision

Good organizational, time management, and detail skills

Extensive knowledge of insurance and CRC processes

Ability to maintain a high level of tact and professionalism

Good leadership skills to influence all departmental employees in a positive manner

Possess strong interpersonal skills

Strong verbal and written communication skills

Strong computer and office skills

Ability to work extended hours when necessary

Preferred Qualifications:

Adjusting experience

Property & Casualty Adjuster License(s) or ability to secure same

General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site (https://tihinsurance.com/careers) . Depending on the position and division, this job may also be eligible for TIH’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) Pay Transparency Nondiscrimination Provision E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPosterES.pdf)Join CRC Group, a leader in specialty wholesale insurance, and take your career to new heights. We're a dynamic team dedicated to innovation, collaboration, and excellence.Why CRC Group? Growth: Advance your career with our learning and leadership development programs. Innovation: Work in a forward-thinking environment that values new ideas. Community: Be part of a supportive team that celebrates success together. Benefits: Enjoy competitive compensation, health benefits, and retirement plans.Who We’re Looking ForWe seek passionate individuals who thrive in a fast-paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.