We’re not yesterday’s IT department—we’re Digital Technology.At ServiceNow, we’re redefining IT with a focus on transformation, user experience, automation, and innovation. We’re committed to delivering delightful, secure experiences that accelerate our journey to become the defining enterprise software company of the 21st century.Our Digital Technology (DT) team doesn’t just build for others—we use and showcase our own products to power transformation from within. In this role, you’ll play a key part in shaping the future of our GTM ecosystem.Position SummaryWe are seeking a highly motivated and experienced Senior Solution Architect who has a blend of strategic leadership and deep technical expertise to design and drive the architecture for our next-generation GTM solutions.Key ResponsibilitiesDrive Architecture for complex initiatives across the Marketing, Sales, and Partner domains, especially in the lead-to-cash area.Own and drive the architecture strategy, guiding L1–L3 solution design to ensure alignment with the product roadmap and business processes.Collaborate with product managers, business stakeholders, enterprise architects, and engineering teams to translate business needs into scalable and compliant technology solutions.Partner with cross-functional teams to ensure solutions align with industry best practices, compliance requirements, and ServiceNow’s platform strategy.Define and enforce architectural standards and ensure solution integrity across programs.Continuously assess emerging technologies and architecture trends to inform future-state architecture.Lead architectural reviews, governance processes, and knowledge-sharing sessions across product and engineering teams.