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SummaryThe Field Service Technician will troubleshoot, repair and
perform scheduled maintenance on fuel powered (I.C.) and electric
forklifts as well as other related material handling equipment based on
customer needs and requirements in the field.Job DescriptionPerform
repairs on forklifts and various types of industrial equipment on-site
at customer locations. Work with the Service Coordinator and respond to
service calls. Communicate with the customer contact and their staff to
provide their forklift and material handling needs. Responsible for
identifying larger jobs and communicating with the customer and the
office staff to handle these repairs and rental
needs.Skills/ResponsibilitiesTroubleshoot and perform basic to complex
repairs of forkliftsPerform thorough forklift inspections to identify
any repairs that are needed. Write down and report all findings of
potential or additional repairs necessary on every work orderConsult
with customers in regard to needed repairs or additional maintenance
items that are neededMust follow all safety procedure and safely operate
power tools, lifts, hoists, etc.The ability to understand the necessary
service and training manuals, including the ability to interpret
schematics and effectively use electrical diagnostic instrumentsKeep
pace with industry innovations in order to make sound recommendations to
customersMust be self-motivated and organized. Manage billable time and
work in process efficientlyPaperwork and documentation must be neat,
clean, legible and organizedEffectively communicate with customers,
co-workers and managementClear penmanship and ability to record accurate
informationMust have excellent driving recordUpkeep and safe operation
of service vehicle. Manage truck stock and order parts needed for jobs
through the parts departmentMust be able to lift up to 75 lbs. (and
occasionally in excess of 75 lbs.)Must have basic computer skillsAttend
training classes and online courses as requiredWork experience
requirements2-3 years of relevant
experienceEducation/Certification/License requirementsHigh School
Diploma/GEDMust have a valid, unrestricted driver's licenseWork
Conditions/Physical demandsMust have the physical stamina to perform
continuously will full body motion for climbing, reaching, pushing,
lifting and reaching, etc. Work is performed in a maintenance
environment with potential exposure to moving mechanical parts, dust,
fumes, chemicals, or solvents which require knowledge of proper safety
procedures. Work is performed at customer locations, including
manufacturing, warehouses, and cold storage facilities and in other
(sometimes) difficult or outdoor environments. May include working in
our shop area.Equal Opportunity Employer/Drug Free Workplace
Full-time