ServiceNow Platform Architect

Hello, Hope you are doing good ! Please find the job description below and forward the suitable profile. Position: ServiceNow Platform Architect Location: Alpharetta, GA (Day 1 onsite) Duration: 12+Months Job Description: Responsibilities:

• Developing solutions and organizing, planning, creating & delivering compelling proof of concept and demonstrations for GMS Engineering products and services.
• Understanding client's requirements and preparing RFI, RFP & RFQ Responses for technical elements.
• Ensuring solutions stated in the Statement of Work are best practice and in line with client requirements
• Working closely with Sales to ensure successful closure of the sales process
• Liaising with Product Managers and technical teams to gain in-depth knowledge for GMS Engineering products and services.
• Collect feedback from the customers, synthesize, analyse and channel to Product Management and Engineering for product roadmap.
• Demonstrating platform capabilities and features
• Coordinate with GMS Presales enablement team in providing content on platform features and capabilities
• Platform roadmap and features prioritization
• Coordinate with GMS portfolio on CSP, MSP and SRC enablement in platform part of roadmap
• Experience in implementing and using configuration management for multi-environment IT applications
• Ability to work on various IT Infra & Application using ServiceNow Discovery & Service Mapping
• Demonstrate proven leadership skills, be an independent performer and be able to deliver with minimal or no supervision.
• Great organization skills to prioritize, follow up, deliver, and communicate status of assigned actions.
• Deep analytical skills to understand complex procedural problems, identify root causes and provide solutions.

• Bachelor's degree in Computer Science, Engineering, or related area of study
• 6+ years of experience in ServiceNow development
• Without a degree, three additional years of relevant professional experience

• Deep understanding of GMS products and services, its processes, and architecture.
• Possess strong problem solving, prioritization & solution-oriented analytical skills.
• Strong evangelist presence and have strong presentation skills
• Excellent documentation skills
• Have excellent interpersonal and communication skills and are adept at working with multiple stakeholders
• Ability to research and stay abreast industry developments
• Familiarity with datacentre concepts, cloud technologies and best practices.
• Knowledge of tools like ServiceNow, Morpheus, OpsRamp, Nagios, SolarWinds, Prometheus etc., their HL architecture and capabilities.