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The Hackett Group is currently seeking consultants with strong ServiceNow experience to fill multiple roles.
ServiceNow Solution Architect As a ServiceNow Solution Architect, you are primarily responsible for the successful delivery of ServiceNow solutions in strategic accounts.- Requirements
- Client Script, Server Script
- Conduct meetings and workshops
- Write user stories
- Articulate business needs into technical requirements
- At least 5 years of experience with ServiceNow
- Experience with ITSM
- Experience with the CSM module (Customer Service Management)
- Ability to work as an Engagement Manager and Business Analyst
- JavaScript knowledge.
- DESIRED
- Widget and Portal configuration
- Experience working with the Service Portal and Customer Portal
- Integrations
- Experience with other ServiceNow modules (HR, ITOM, etc)