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ABOUT THIS POSITION Waystar is seeking a highly skilled and experienced
Salesforce Systems Administrator to join our team. As a Senior
Salesforce Systems Administrator, you will be responsible for managing
and maintaining our Salesforce environment alongside our dedicated team
of Salesforce experts, including designing, configuring, testing, and
implementing new features and functionalities to meet our growing
business's needs. You will also provide front-end technical support to
our users, ensuring that our Salesforce platform is always running
smoothly and efficiently. The ideal candidate should have a strong
understanding of Salesforce administration, experience with Salesforce
flow automation , and the ability to work collaboratively with various
departments within the organization. If you are a self-starter,
detail-oriented, and passionate about improving business processes, we
encourage you to apply for this exciting opportunity. WHAT YOU'LL DO
Manage day-to-day internal support and enhancement requests submitted to
the Salesforce team. Work with internal partners to understand the
unique challenges facing our business and create/evaluate ideas to meet
those needs and improve business processes utilizing the Salesforce
environment. Translate business goals and end user needs into
Salesforce product strategy and requirements. Manage stakeholder
expectations to execute on Salesforce product strategy; provide
education to requestors to determine prioritization based on tangible
benefits and executive sponsorship. Design and configure declarative
solutions to meet business requirements and product strategy. Lead
and mentor junior team members on providing a consultative approach to
supporting our business needs and delivering on smaller initiatives.
WHAT YOU'LL NEED Experience: 5+ years of Salesforce Admin experience
Certifications: Salesforce Administration Certification required;
Advanced Administrator Certification is a plus Education: Bachelor's
Degree or equivalent experience / education Salesforce
Administration: Have a deep understanding of Salesforce administration
and configuration, including user management, security, flow automation,
and data management. Salesforce Lightning: Have experience with
Salesforce Lightning, including creating Lightning pages, components,
and apps. Problem Solving: Strong aptitude to troubleshoot issues,
identify root causes and provide effective solutions. Business
Analysis: Ability to analyze and understand business processes and
identify opportunities for improvement using Salesforce.
Communication: Strong written and verbal communication skills to
effectively communicate with stakeholders at all levels of the
organization. Project Management/SDLC: Leverage agile methodology &
project management skills to manage and prioritize tasks to meet
timelines and deliverables ABOUT THE TEAM The Engineering + Product
Developmentteam at Waystar leads the product and software development,
digital transformation, and data security efforts across the company. As
a leader in healthcare technology, the department creates and manages
cutting-edge, cloud-based solutions to help solve the industry's
financial and administrative challenges - enabling them to better focus
on their patients and communities. The department offers a variety of
positions. Roles include application engineers (.Net, PHP, Java), data
science and analytics developers, product managers, project managers,
architecture engineers, cloud and DevOps engineers, database
administration, UX/UI, security, compliance, and management level roles.
We make possible in Healthcare IT what was previously viewed as
technically impossible. ABOUT WAYSTAR Through a smart platform and
better experience, Waystar helps providers simplify healthcare payments
and yield powerful results throughout the complete revenue cycle.
Waystar's healthcare pay ents platform combines innovative, cloud-based
technology, robust data, and un
Full-time