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- The SAP Functional HCM resource is responsible for providing broad-based SAP HCM knowledge to business users, design and implementation of configurations and customization, and provide recommendations for program enhancement and changes to meet evolving business requirements.
- Create functional specification based on business requirements, work with developers to deliver expected solutions, and validate results
- Understand complex requirements and formulate cost-effective best-in-class solutions to support business needs
- Analyze business processes and develop and implement improvements to streamline, simplify and optimize current programs and processes
- Perform solution design and deliver solution based on business requirements; perform post-deployment assessments and remedial actions to assure optimized business process
- Manage both enhancements and troubleshooting for integrations with SF
- Provide functional guidance to business and testing team during testing cycles and approval process
- Maintain professional and good working relationships with team members and business
- Provide high level end user support.