Sr. System Support Technician job vacancy

Vacancy expired!

POSITION SUMMARY:

Works as part of a team to support and analyze production system problems and recommend workable solutions.

Required Education:

Bachelor's degree in Computer Science, Information Technology or other job related degree. or 4 ADDED years of job related work experience or 2 ADDED years of job related experience plus an associates degree in Computer Science, Information Technology or other job related degree.
Required Work Experience: 1 year of technical experience with systems analysis, design, and/or of programming experience or other job related IT experience or successful completion of BCBS Entry Level Training Program.

Required Skills and Abilities:

Comprehends basic data storage techniques, basic database philosophy, database management, and simple programming techniques.
Basic understanding of the requirements for maintaining production systems and the effect of program changes.
Understands how to use structured techniques in new program development. Basic understanding of development, quality assurance, and integration methodologies. Good communication and interpersonal skills.
Able to work well under pressure and as part of a team. Pays attention to detail.

Required Software and Other Tools:

Basic knowledge of relevant operating systems, programming languages, and/or development/productivity tools and their usage in the company.

Work Environment:

Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. Customer-focused, project-oriented applications support environment.

JOB DESCRIPTION:

30% Perform system support, configurations, scheduling and/or tuning/modification of application products. Make recommendations for technology solutions.
30% Provide basic technical support for system performance concerns. Report abnormal results/issues from production processing. Consult with senior peers on non-complex projects.
20% Assist in system performance monitoring and capacity. May also assist with system analysis activities.
10% Participate in work sessions and walkthroughs for implementations, releases, data conversion projects and/or disaster recovery exercises.
10% Complete administrative tasks such as spreadsheets, logs, management tools checklists and maintaining quality/department documents.

Skills:

Bachelors in Comp Sci, IS, or job related degree OR Associates in Comp Sci, IT, or other job related degree PLUS 2 years work exp
OR: 3 Years 4 ADDED years of work-related experience: 5 Years
Technical experience with systems analysis, design, and/or programming exp or other job related IT experience: 1 Years
Comprehensive knowledge of relevant operating systems especially Windows, middleware technologies like Application Servers,: 1 Years
programming languages, and their usage in the company In-depth understanding of the requirements for maintaining production systems and the effects of program changes Comprehensive understanding of applications/development, quality assurance and integration methodologies, concepts and facilities in a middleware, Application Servers and/or PC/LAN environment

style="font-weight: 400;" style="font-weight: 400;" style="font-weight: 400;" style="font-weight: 400;" Globalpundits is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Globalpundits is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process.

ID: #21904974
State: Georgia Augusta 30914 Augusta USA
City: Augusta
Salary: Depends on Experience
Job type: Contract
Showed: 2021-10-30
Deadline: 2021-12-27
Category: Technical support