System Administrator

28 Jun 2024

Vacancy expired!

System

AdministratorGreat opportunity to provide systems administration support and work with incident management processes with this leading organization. This person will be responsible for managing and overseeing incidents opened for external customers and at times, internal employees, ensuring that these incidents meet service level agreement for key performance indicators (KPIs) such as Mean Time to Engage, and Mean Time to Resolve.

RESPONSIBILITIES:
  • This person is required to communicate directly with our internal and external customers, engage support groups, manage bridge calls, and manage the incident process to resolution
  • Ensure that system degradation or failure is identified immediately
  • Communicate well verbally, and in written form, within the Incident Management process
  • Communicate directly with our internal and external customers, engage support groups, manage bridge calls, and manage the incident process to resolution

This is a 6 month contract to hire opportunity. Candidates must be able to work in office in Alpharetta! Successful candidates have a high level of initiative and thrive in a fast paced, enterprise environment.

REQUIRED SKILLS:
  • 3+ years of Systems and Network Administration in an Enterprise environment
  • Experience supporting Windows, Linux and Unix Operating Systems/Servers
  • Demonstrated Troubleshooting skills and solid approach to resolution
  • Experience supporting and troubleshooting enterprise Active Directory/LDAP environments.
  • Experience with ticketing systems, incident management processes and monitoring systems
  • Excellent Analytical, communication and customer service skills
  • Aptitude and desire to learn and grow technical skills in a team environment

PREFERRED SKILLS:
  • Powershell Scripting
Must be authorized to work in the US. Sponsorships are not available.

  • ID: #43663506
  • State: Georgia Alpharetta 30004 Alpharetta USA
  • City: Alpharetta
  • Salary: $47 - $50
  • Job type: Contract
  • Showed: 2022-06-28
  • Deadline: 2022-08-20
  • Category: Et cetera