Vacancy expired!
- Under direct supervision, installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Performs necessary maintenance to support network availability.
- Designs, configures, and tests computer hardware, networking software and operating system software
- Diagnoses hardware and software problems, replace defective components
- Escalates problems to vendor and/or developer for advanced debugging or software correction
- Evaluates new technologies or solutions to improve service and efficiency of systems
- Monitors network performance to determine whether adjustments need to be made
- Operates consoles to monitor performance of the computer systems and networks, and to coordinate computer network access and use
- Performs data backups and disaster recovery operations
- Performs routine network startup and shutdown procedures, and maintain control records
- Plans, coordinates, and implements network security measures to protect data, software, and hardware
- Prepares user instructions and documentation for the installation and operation of software and software upgrades
- Perform daily and long-term operational and strategic management of hardware and software
- Plan, monitor, and record hardware assets and/or software license to make sure they complied with vendor contracts in different software tools
- Bachelor's degree in a related field from an accredited college
- Experience with SolarWinds Service Desk, Asset Management, and ServiceNow STRONGLY desired.
- DOR will conduct a background check on all candidates considered for the position. Individuals must be compliant with Georgia tax obligations.
- Individuals having any overdue and unpaid taxes, or any felony convictions (no matter how long ago) will not be offered the position or hired.
- All employees will be fingerprinted.