Systems Administrator I () Onsite job vacancy

Vacancy expired!

Systems Administrator I (702657)// 100% Onsite5 Months10 Park Place SE, Atlanta, GAEither Web Cam or In Person$24/hr on W2 Short Description:Under direct supervision, installs, configures, & supports a local area network, wide area network, internet system, computers, desktops &/or mobile devices. Performs necessary maintenance to support network availability. Complete Description:Local candidates only - this position is 100% Onsite - Periodic travel to one of the nine (9) Fulton county locations will be required. System Admin level I Responsibilities and Duties

Install and configure hardware and software
Respond to tickets in accordance with SLA guidelines
Record, track, and document the help desk request problem-solving process including actions taken

through to the final resolution

Respond in timely manner to requests and issues
Repair and replace equipment as needed
Provide onsite and remote support to end users
Assist in AV setups as needed for meetings
Responsible for troubleshooting o365 and submitting tickets to DPH through portal
Assist new hire training for basic IT needs.
Set up new workstations for users (deploying equipment, checking over account setups).
Heavy use of Windows and Mac OS devices
Assist network engineers with the installation, configuration and ongoing support of software , computers

and applications Installation for various computer applications and programs.

Create and update documentation
Create documentation for staff for training purposes
Resolve Tier 1 support tickets

Minimal Education/Certification Requirements

Bachelor’s Degree in Computer Science, or Associate Degree plus two years of tech support experience,
or three plus years tech. support experience.
A+ and Net+ Certification or equivalent required.
Experience using a Ticketing system
Experience providing support via remote tools
Experience handling Technical Service Tickets
Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM,CNA etc.
Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business.
Ability to interact effectively and professionally, and provide exceptional service, both internally and
externally always advanced experience and knowledge of working with the Microsoft 365 Platform,

including Azure Active Directory and SharePoint administration

Ability to work in Active Directory
Understanding of Cisco Meraki

Skill Experience installing and configuring operating systems, networked and local printers, and business applications Required 2 YearsWorking knowledge of user administration and bug fixing in a client-server environment Required 2 YearsExperience handling Technical Service Tickets Required 2 YearsActive Directory experience Required 2 YearsA+ and Net+ Certification or equivalent required. Required QuestionsDescriptionQuestion 1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?Question 2Please list candidate's email address.Question 3The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client’s selection date. Do you accept this requirement?Question 4While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st, 2023. Do you accept this requirement?

Kiran Kumar

Key Business Solutions, Inc.

Office:Ext 224 Fax: Email:

Website: ;/a>

Gtalk:

Note: This email is not intended to be a solicitation. Please accept our apologies and reply in the subject heading with REMOVE to be removed from our Mailing list.

ID: #48757605
State: Georgia Atlanta 30301 Atlanta USA
City: Atlanta
Salary: Depends on Experience
Job type: Contract
Showed: 2023-01-23
Deadline: 2023-03-20
Category: Et cetera