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Basic Qualifications:PMP Certification.5+ years of experience with ITIL framework as it relates to service delivery in a data center hosting environment.5+ years of expertise in the full Microsoft Office Suite and project management tools including (Visio, Project and Lync.)5+ years’ experience leading and managing multiple projects simultaneously through the entire life cycle (i.e. requirements, design, build, test, release, run) of data center IT infrastructure technical projects (i.e. new hosting environments, tech refreshes) with cross-functional teams (i.e. OS support, database, storage) of various size and scope within planned timelines and quality specifications Preferred:Ability to provide support off-hours as needed (i.e. facilitating implementations or other data center tasks)Experience with interacting with infrastructure technical teams in disciplines such as Windows Operating Systems, VMWare, Storage Infrastructure, and Database, among others.Excellent interpersonal skills. Strong written and verbal communication skills with strong attention to detail. Daily interaction with customers and multiple data center staff. This is done in person, over the phone, and via email.Ability to interpret data from technical personnel, and communicate it to multiple audiences, including technical staff, management, customers, and scientific and research communities.