Universal Banker - Roswell

Versatile? Flexible? Talented? Check! Check! Check! First Horizon Bank’s Universal Bankers are the retail associates that can perform most operations in our branches. In a float role you have the opportunity of working in several of our branches, learning from many colleagues and management - a great way to learn about us. You'll process transactions on the teller line and also open new accounts and seek sales opportunities. You will be trained to educate clients on our products, services, and benefits. This position is a great one if you value teamwork and a fast-paced environment so apply today!

• Collaborate with team members to provide outstanding customer service to our existing and potential clients.
• Deliver exceptional service while processing daily financial transactions.
• Build client relationships by listening to our client’s needs and meeting their financial goals.

• Cashes checks within assigned limits. Accepts savings deposits and withdrawals, verifies signatures, posts interest, and balances as required. Accepts loan, credit card, utility and other payments. Issues money orders, cashiers' and travelers' checks, and issues or redeems savings bonds.
• Balances currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
• Renews or opens new accounts. Opens and processes new demand and time deposit accounts including passbook accounts, IRAs, certificates of deposit, and money market accounts. Cross sells other bank services and refers customers to other departments as appropriate.
• May provide other customer services, such as preparation of collection letters and deposits to appropriate accounts, exchange of negotiable items (e.g., cashiers' and travelers' checks, certificates of deposit, foreign currency, and savings bonds), and processing of transactions and verifications related to commercial loans.
• Researches and resolves problems and responds to customer inquiries on account status. Maintains files.

• High School Diploma and or GED with a minimum of two year’s experience in a financial services sales position or equivalent combination of education and experience.
• Ability to successfully complete Universal Banker training and pass the final exam.
• Intermediate knowledge of Microsoft Windows operating system & Microsoft Word and Outlook; knowledge of banking software systems preferred.
• Ability to perform simple mathematical calculations.
• Ability to read and listen, understand and communicate information and ideas in a clear and understandable manner, both orally and in writing.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)