Accounting Clerk (Full-time)

The Accounting Clerk is responsible for supporting the accurate, timely, and compliant processing of group and related billings while safeguarding the Hotel’s receivables and financial assets. This role works closely with the Credit Manager, Reservations, Catering, Sales, Front Office, and other operational departments to ensure seamless group billing execution and exceptional internal and external service.Hourly Rate:  $30.50What you will be doing:ESSENTIAL FUNCTIONSResponsibilities include, but are not limited to, the following:Group Billing & Accounts Receivable SupportProvide clerical and administrative support for Group Master setup, maintenance, and billing procedures.Prepare, review, and process group invoices accurately and in accordance with contractual agreements and hotel policies.Assist with Corporate Programs, Hotel internal and external billing, Tour FIT billing processes as necessary.Support timely and accurate revenue adjustments, credits, and rebills when necessary.Maintain organized, accurate, and auditable billing documentation and filing systems (electronic and/or physical).Assist in Guest Billing Inquiries if necessary.Credit & CollectionsAssist in the credit application process by reviewing Dun & Bradstreet and other credit reports.Participate in monthly credit meetings, including reporting and documentation.Assist with collections efforts in a professional and service-oriented manner.Interdepartmental & Guest InteractionAttend pre-convention meetings as required to support billing accuracy and alignment.Interact in person with meeting planners, conveners, and internal stakeholders to resolve billing inquiries or discrepancies.Maintain open, professional, and collaborative communication with all departments impacting group billing.Accounting & Month-End SupportAssist with month-end closing tasks and accounting procedures related to group billing and accounts receivable.Ensure compliance with accounting standards, internal controls, and audit requirements.Assist in Quarter End Inventory Spot Checks.Service Standards & Workplace ConductMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests – internal or external.Focus attention on guest needs, remaining calm and courteous at all times.Promote and enforce health and safety awareness as well as to have a complete understanding of the emergency procedures.Follow hotel and departmental policies, procedures and service standards.Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participate in departmental communication meetings.Actively participate and promote the Fairmont Kea Lani, Maui’s environmental program and department specific initiatives in working towards sustainable operations.Check with manager before leaving shift.  Bring any concerns to the attention of the Manager On Duty.Additional RequirementsFlexibility to work weekends or extended hours when business needs require.Check in with the manager prior to leaving each shift and escalate any concerns to the Manager on Duty as appropriate.Schedule:  Due to the nature of the hospitality industry, employees are required to work varying schedules, including overnight, weekends and holidays, to accommodate the business and demands of the hotel.