Back of House Shift Leader needed at MG Partners, Inc.!

Click here to apply!

"We're glad you found us, and we're glad you're here. Thank you for your interested in working with us at Chick-fil-A Kahului in Hawaii. At our restaurant, we seek to genuinely show care to all we come in contact with, whether new guest or each other. We also give our best and we truly want the best for others like you whatever that may be." Owner Sean Whaley

Back of House Shift Leader

As one of our Back of House Shift Leaders, you are tasked with high responsibility to manage and lead the Back of House team during day-to-day operations and effectively lead shifts in the kitchen. You provide regular coaching and leadership, ensure team members are in the best positions to work effectively, create line-ups and run breaks, and monitor performance and operations, ensuring guests receive the high-quality and safe food products they have come to expect from us.

As a leader, you will receive hands-on support and development from your managers and genuine responsibility and business experience as you work and problem-solve together with other shift leaders to better improve guest experience.

Responsibilities

Lead scheduled Back of House team member and overall Back of House shift operations on each of your shifts

Prepare line-ups and effectively position team members, balancing development and meeting the needs of the shift

Coach and manage performance of team members on the shift, providing development and guidance as needed

Ensure Back of House operations run smoothly and effectively

Monitor and temp food products to ensure they meet food and quality expectations

Ensure team members maintain a clean and safe environment throughout the day

Ensure each shift is properly stocked and ready for the next shift

Manage schedule changes on your shift, anticipating needs and problem solving changes like call-outs

Monitor rotation of chicken thawing and food preparation

Communicate with other leaders such as the Front of House Shift Leads to ensure a cohesive shift and engaging environment for team members

Manage and assemble food products for catering orders

Meet regularly with leaders and team members to identify and problem-solve opportunities in the restaurant

Complete shift reports and track performance to ensure strong store and personal development results

Manage and submit waste as it occurs

Minimum Qualifications

Proven track record of pursing excellence in all you do and genuine care for others

Required availability Monday-Saturday for full-time roles (working an average of 33 hours or more) and preferred availability of at least 5 days for part-time. Shift hours can vary depending on availability but for morning shift, shifts generally fall somewhere between 5:00am-2:00pm and for night, between 2:00pm and 10:00pm (Note: our store hours of operation are from 6am-9pm)

Ability to work in a fast-paced environment (both inside and outside the store)

Ability to communicate effectively with guests and team members

Have reliable transportation

Be able to work together with others, adaptable, and dependable with a strong work ethic

Have the ability to lift up to 50 lbs.

Must be 18 or older

Strong background in food service/production, leadership experience or equivalent work experience

Ability to achieve strong results while also building positive relationships with others

Preferred Qualifications

Certification in ServSafe

Interest in leadership growth and/or restaurant management

Desire to grow further into leadership locally with Chick-fil-A Kahului and/or Chick-fil-A, Inc.

Benefits

Team members who work at Chick-fil-A are given skills and life experience that go beyond serving a great product in a friendly environment. Our leaders are committed to seeing you grow and we offer many other benefits as well.

A fun work environmentwhere you can positively influence our local community

Flexible schedulesthat include being closed on Sundays and time off for the important things of life like family gatherings

Competitive payincluding free shift meals and opportunity for additional raises

Opportunity for promotionswith intentional focus and development for those interested in leadership (or simply looking to grow personally in their role as a team member)

A place to develop your professional skills in hospitality and customer servicefrom a brand rated #1 in customer service by the ALCI for the last 10 years

Scholarship opportunitiesto assist you on your path to educational growth

401k contributionsto help you prepare financially for you and your family's future

Health insuranceto care for your personal needs

Hands-on development from leadershipand challenging and worthwhile development and coaching opportunities

Considering applying but are not sure if you are ready? Why wait? Apply right now and find out if we might be the next step in your exciting future in leadership.

Do not believe you qualify? Reach out or apply to one of our Team Member positions and express your interest in growing into leadership.

Click here to apply!