Field Operations Coordinator

Description

As the Field Operations Manager, you will support the front office with the management of our administrative/housekeeping operations, providing superior service to both our owners and guests.

Responsibilities:

Help monitor the work of independently-contracted Housekeeping staff in rental units for cleanliness, compliance and consistency

Promptly report/correct any inconsistencies/maintenance issues with speed and accuracy to ensure guest satisfaction

Verify that accurate room status information is maintained and properly communicated

Respond to guest problems quickly, efficiently, and courteously

Relay information to appropriate personnel

Log and deliver all messages, packages, and mail in a timely and professional manner

Help manage office supply inventory, and ordering

Operate all aspects of Front Office computer system

Maintain an organized and comprehensive filing system

Assist Field Manager with assigned operational tasks

Uphold the Grand Welcome commitment to hospitality

Perform other duties as requested by management

Requirements

High School Diploma or equivalent

At least two (2) years of administrative experience in the hospitality industry

Proficient with Microsoft Word, and Excel, as well as the ability to quickly learn new systems

Demonstrates excellent, well-honed customer service skills

Strong written and verbal communication, combined with strong organizational and time management skills

Ability to work independently with a sense of urgency at times

Able and willing to work some weekends, after hours and/or holidays where needed

Has reliable transportation

Bookkeeping and or basic accounting experience preferred

Working Conditions:

Fast paced work environment

Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business need, so flexibility is expected

Position may come into contact with pets

Ability to stand, walk, occasional kneeling, lifting and carrying objects weighing 5-25 lbs

Drive throughout shift

Required to use personal protective equipment to prevent exposure to hazardous chemicals/materials

Compensation

Based on experience

Benefits

Competitive Compensation

Health, Dental, and Vision Coverages

401k with Match

Career advancement opportunities

All the equipment you’ll need to be successful

Join a team that truly lives their values

We are a equal opportunity employer (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. Differences are what make us better. We will ensure that all individuals with disabilities are provided appropriate accommodation to participate in the hiring process, perform core job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.