Housekeeping Coordinator

The Housekeeping Office Coordinator works to ensure that all day-to-day administrative duties are completed in a timely manner. The Office Coordinator supports the colleagues by overseeing all operational assignments, to ensure that they are accurately dispatched.What you will be doing: OperationResponsible for administrative duties.Maintain production records and incentive pay.Operate and oversee all opening procedures.Create and maintain inventories of all guest supplies and chemical supplies. Complete all purchase orders for the department.Assist supervisors with room inspections and walking room statuses.Receive, record and transmit guest requests accuratelyPrepare and distribute various departmental reportsInput accurate room status into system daily and investigate discrepanciesMaintain key, radio, REX device control and monitor lost propertiesMaintain work area in a proper state of cleanlinessHandle guest complaints tactfully, delegate to team members in a timely member to conduct service recovery & report incident to LeadersBe familiar with Housekeeping positions and team members’ job functionsMaintain good relations with team members and other interfacing departmentsEnsures smooth handover of daily activities to the next shiftRespond professionally, politely, and efficiently to extraordinary requests and complaints from guests.Other ResponsibilitiesBe well versed in hotel fire & life safety/emergency proceduresAttend all briefings, meetings and trainings as assigned by managementMaintain a high standard of personal appearance and hygiene at all timesPerform other reasonable duties assigned by the assigned by the ManagementEstablish and maintain effective employee working relationships