The gorgeousWaldorf Astoria Resort in Maui, Grand Wailea , is looking for a Principal Massage Therapist to jointhe Kilolani Spa Team!Located on40 acresof lush tropical gardens, thisForbes 4-Star, AAA 4-Diamondproperty is consistently ranked among the world's best resorts with 780 rooms,100,000 square feetof banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.Classification: Full-TimeShift: Various – must have availability to work weekends, weekdays, and holidays. $1000 sign on bonusWant to learn more? Hotel Website (https://www.grandwailea.com/), Facebook (https://www.facebook.com/grandwailea), Instagram (https://www.instagram.com/grandwailea/),YouTube (https://www.youtube.com/user/GrandWaileaMaui)What will I be doing?As a Principal Massage Therapist, you will partner with spa management in supporting the Massage Therapist team by providing operational support to create a cohesive and exceptional guest experience and work environmentSpecifically, you would be responsible for performing the following tasks to the highest standards:
Perform massage and/or body treatments while providing exceptional customer service in adherence to treatment protocols.
Assist Treatment Manager in keeping supplies at set part levels, ensuring that all equipment and areas relative to the massage therapist team are in good working condition by communicating issues with the spa management team and inputting work orders as necessary, and assisting the massage therapist team with their daily operational needs.
Assist Treatment Manager with training initiatives related to newly developed treatments, product knowledge, and service standards. Conduct training sessions as directed by Spa Management.
Assist in the daily operations of the spa by attending daily pre-shift meetings, departmental meetings and meetings set forth by the Spa Management Team.
Assist in service standards audits and complete required records. Conduct treatment room inspections and maintain treatment room standards, specific to spa menu protocols that may change with menu revisions periodically determined by spa management.
Be proficient in all spa software as declared by Hilton and spa management.
Be listed as designated Lead Massage Therapist on license for Kilolani Spa establishment with Hawaii State Board
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.
Attends required trainings and meetings set forth by the spa management team
Performs side work functions to maintain the spa environment as needed
Assist in spa operations applicable to massage therapist team, as requested by spa management team.
What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for H ilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Benefits – Hilton is proud to have an award-winning workplace culture ranking#1 World's Best Workplace by Great Place To Work & Fortune (https://www.greatplacetowork.com/best-workplaces-international/world-s-best-workplaces/2023)We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment .Pay Rate : The hourly rate is $18.00 per hour plus piece of rate on service and service charge and is based on applicable and specialized experience and location.#LI-JO1Job: Spa, Health Club, RecreationTitle: Principal Massage Therapist - Kilolani Spa at Grand Wailea, A Waldorf Astoria ResortLocation: nullRequisition ID: HOT0AF6SEOE/AA/Disabled/Veterans
Full-time