escalation point for service desk issues
Monitor and ensure adherence to SLAs and quality standards
Provide technical guidance and troubleshooting support
Conduct service desk quality assurance reviews
Train and mentor service desk personnel
Generate shift
Salary:$84.9k - $154.5k
- ID: #55177746
- State: Hawaii Hawaii 96801 Hawaii USA
- City: Hawaii
- Salary: $84.9k - $154.5k
- Showed: 2026-07-04
- Deadline: 2026-08-31
- Category: Technical support