Service Manager - Office Support

Service Manager will utilize excellent customer service, and have the skills to work independently while performing duties in a timely manner. Service Manager will perform administrative and office support activities, while working in a fun, friendly environment.

Duties will include:

Answering calls and emails

Resolving simple technical questions regarding SHW/Pool systems

Creating and organizing files for customers who request service

Creating invoices for customers in Quickbooks

Sending invoices, collecting payments & sending service reminders

Scheduling routine and urgent service

Working with Hawaii Energy

Filling out rebate paperwork and sending to Hawaii Energy

Filling out warranty paperwork