Field Services Executive Support Engineer II

25 Nov 2024

Vacancy expired!

Title: Field Services Executive Support Engineer II

Location: Richland, WA

Type: Contract To Perm

Job #: WD963071104

Note: This job is not open to C2C or 3rd party candidates.

IGNW is an engineering-based resourcing company headquartered in Portland, OR with GEO based teams in Seattle, WA / Austin & Dallas, TX / Southeast US / California. We have global partnerships to deliver the industry's top technical solutions and talent to every one of our clients. Some of our strategic partnerships include Google Cloud, Hashicorp, Puppet, Cisco, and Docker.

WHY IGNW?

So many reasons, one being IGNW being voted Glassdoor's Best Places to Work in 2020 across the U.S. and eight other countries. See the details here https://www.thrillist.com/news/nation/glassdoor-best-places-to-work-2020 . IGNW also earned the Best of Staffing Award for providing remarkable service to job seekers, hiring managers and current Contractors. Check it out! https://www.bestofstaffing.com/agency/ignw/

We are proud to foster a great team working environment and offer highly competitive compensation and full benefits packages including medical, flexible spending accounts, dental, vision, 401k and more

Take a look and see if this is a match. or any other jobs posted!

Project Scope:

Our client has an immediate need for a Field Services Executive Support Engineer II with the following skills and experience:

Responsibilities:

  • Responsible for acting as the SPOC for members of the ELT and their executive admins.
  • Quickly and accurately resolving issues while instilling confidence and demonstrating a high degree of professionalism.
  • Provide recommendations to Executives on the best use of client IT Services to meet their needs.
  • Take ownership of all hardware and software issues identified by the Executive and provide well-articulated and business-oriented status updates on a regular basis

Requirements:

  • Minimum of 2-year college degree
  • 5+ Years of experience supporting end users and executives. Along with managing and deploying Desktop and Mobile devices, tools, and software with a focus on exceptional service and support required.
  • Exceptional oral and written communication and customer service skills required
  • Display a high sense of urgency, adaptability, and flexibility in a fast-changing environment
  • Possess excellent problem-solving abilities including analytical, prioritization, and escalation
  • Ability to work within the multiple departments internal to IT
  • Planning skills
  • Knowledgeable of Microsoft Operating Systems, Apple iOS, Android, Office, Networking, Mobile Devices, and computer hardware
  • Basic technical understanding of networking technology (Wi-Fi, switches, LAN, etc.).
  • Ability to manage a 4-year technology refresh cycle
  • Understanding of desktops, laptops, printers, and other peripherals
  • Ability to perform computer imaging
  • Ability to be on a regular on-call rotation and travel as needed.
  • Firm understanding of AV equipment and collaboration tools (Microsoft Teams, Zoom, WebEx)
  • Ability to lift 50 lbs.

Please note: Candidates may need to pass a drug and/or background check.

Please send in your resume today and be sure to get a quick response from one of our onsite recruiters:

Check out our reviews here: glassdoor.com

To view other IGNW opportunities please visit https://www.ignw.io/jobs

#IGNW

  • ID: #23463952
  • State: Idaho Eagle 83616 Eagle USA
  • City: Eagle
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2021-11-25
  • Deadline: 2022-01-23
  • Category: Architect/engineer/CAD