Position Purpose: Spends up to 6 hours driving (driving routes) and walks an average of 5-6 miles with the potential of up to 10 miles (walking routes). Transfer to/from vehicle to perform work between 8 and 50 times. Obtains and records accurate water usage and other data from customer meters using a variety of means including manual visual readings and electronic digital devices in accordance with established routing patterns and timelines. Clearly communicates issues with customers and to other departments to ensure appropriate follow-up. Performs Customer Service Person (Field) functions as directed by management.Primary Duties/Responsibilities: Drives to and from work locations.Regularly enters and exits vehicle.Obtains and records accurate water usage and other data from customer meters using a variety of means including manual visual readings and electronic digital devices in accordance with established routing patterns and timelines.Inspects meter installations for tampering, ensuring that lids are secure, meter registers are readable, and meter box is accessible.Inputs data for reports (i.e. hazard codes, damage reports, location and meter condition information, etc.)Trims around meter boxes.Gives proper leak notification to customers and/or company.Performs Customer Service Person (Field) functions as directed by management, and late-shift Customer Service Person (Field) duties on a rotating schedule.Uses digital tools, (computer, laptop, tablet, smart phone, etc.) devices and software to communicate, and perform and record work.Performs all job responsibilities and duties in compliance with all safety, health, environmental, and security laws, rules, policies, programs and training.