3-day Rack and Stack (Nov 4-6) - Data Center Field Technician II (Cont

Dates: (Nov 4-6)

What this Job Entails:

The Data Center Field Technician II performs or assists with the installation, maintenance, troubleshooting, and repair of Network and Server infrastructure assets in Data Centers, Colocations, and Edge facilities. They are a mobile force capable of moving between locations, working on a diverse array of gear, and interacting with other technicians.

Scope:

Works on complex assignments requiring a high degree of initiative

Requires minimal oversight and reports to a team leader

Project Details:

3 Days - (Nov 4-6)

Likely three shifts/day 8 hours each.

Compensation:

$45-50/hr depended on qualifications and experience.

Your Roles and Responsibilities:

Takes a journeyman role in installing, moving, decommissioning, and troubleshooting hardware, including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, network, firewall, and other devices within the Data Center and outside of it

Confirm and label devices, racks, and cables

Work in a standard ticketing system, providing clear, timely, and appropriate customer communications

Work under the direction of a more senior Data Center Field Technician, the Site Operations Supervisor, and/or Operations Manager; and follows Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.

Perform design redlining and produce detailed reports and documentation

Maybe be required to fulfill on-call duties on a rotating basis

Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

Maybe be required to fulfill on-call duties on a rotating basis

High school diploma or general education degree (GED) and 4+ years’ related experience and/or training; or equivalent combination of education and experience

High attention to detail and ability to ensure and follow other technicians’ direction to ensure quality

Performs multiple tasks and ensures deadlines

Networks with key contacts outside own area of expertise

Determines methods and procedures on new assignments and may coordinate activities of other personnel

Excellent verbal and written communication skills in English

Ability to respond to any On-Call request within 1 hour, while on-call.

Effectively utilize ticket, inventory, and dispatch management systems

Experience cabling systems (power/copper/fiber/other) correctly based on Statements of Work, ticket requirements and/or SOP standards

Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber

Proven ability to adapt to changing priorities, conditions, and circumstances

Strong organization skills

Basic knowledge of computer hardware

Basic understanding of networking components and infrastructures

Basic knowledge of copper and fiber test equipment

Excellent troubleshooting skills

Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)

Experience with cable management and knowledge of how to run fiber and copper in a data center

Basic knowledge of electrical, HVAC, and data center infrastructures

Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)

Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.

Ability to learn new software

Working knowledge of networking components and infrastructures, including Wi-Fi

Preferred Qualifications:

Certifications in Networking, Server/IT infrastructure and Data Center technologies are desired