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Career Area:LogisticsJob Description:At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as an Account Manager.The Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. We touch nearly every element of the services value stream from procurement to design and manufacturing to distribution. PSLD is responsible for Aftermarket Parts Distribution of Cat Parts, Integrated Logistics, segment Procurement and the design and manufacture of Wear Components (Undercarriage and GET) and Maintenance Components (Seals, Tubes & Hardware, Hose & Couplings, Fluids and Filters).We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.Through it all, we are one team (https://www.youtube.com/watch?v=mYIDne7Q5ek&list=PLwAXbfivFg0jmiNqqgFLeQJpRBi-UVln&index=39) – creating and delivering world-class components and solutions superior to the competition.Learn more about the Caterpillar Experience (https://www.youtube.com/watch?v=GvCYWtWARlk&list=PLwAXbfivFg0jmiNqqgFLeQJpRBi-UVln&index=25) .The Product Support & Logistics Division currently has an opening for an Account Manager. This is a direct sales position with responsibility for selling Caterpillar Precision Seals to external customers. As manager of 2 positions, this role has strong emphasis on teamwork and collaboration across the organization to grow sales and solve problems. This position will work to strategically grow sales volume with large customers and develop new customer opportunities. New customer growth includes identification and development of new customers, pricing, quotes, and contracts. The responsibility will be primarily North America with some new customer development in South America and other regions as required.Job Duties/Responsibilities may include, but are not limited to:
Commercial proposals to customers, pricing, quotes, contracts.
Participates on behalf of and commits Caterpillar in direct sales negotiations.
Understanding competition, pricing position, and value selling to grow metal face seal business.
Maintain coverage of key customers and achievement of annual business plan
Understand, document and communicate customer requirements, business models, competitive landscape and other market intelligence to ensure awareness of customer needs
Partner with engineering and the production team to ensure that we are serving our customers expectations.
Manage team of 2 individual contributors who support the NA sales organization
Coordinate with Cat Legal for various legal contracts
Work to identify market growth opportunities, new markets, and strategic partnerships to grow the business revenue and OPACC.
Develop strategic plans to achieve long-term revenue and OPACC goals in the region.
Manage Travel & Entertainment budget
25% travel requirement
Basic Qualifications:
Bachelors Degree or4+ years of direct sales experience in lieu of a degree
6+ years of commercial experience (Marketing, Program Development, Sales Support, Working with Dealers, Market Research,
4+ years of Sales Experience (Cat Dealer, Cat Customers, or Other) or experience working with Metal Face Seals or products interfacing with Metal Face Seals
Top Candidates will also have:
Marketing or business bachelor's degree
Knowledge of Metal Face Seals business
Demonstrated experience in construction industries or aftermarket product support
Broad business background, specific long-term product or industry knowledge
Engineering and application understanding
Financial understanding
Proficiency in Spanish Language desired
Additional Information:This position is located in Mapleton, IL and is open to domestic/international relocationOur team embraces flexibility through a hybrid work model. In addition to working onsite at one of our PSLD facilities, our hybrid work model allows employees flexibility to work from home based on business needBenefitsAnnual incentive bonus planMedical, dental, and vision coveragePaid time off plan (Vacation, Holiday, Volunteer, Etc.)401k savings planHealth savings account (HSA)Flexible spending accounts (FSAs)Disability benefitsLife InsuranceParental leaveHealthy Lifestyle ProgramsEmployee Assistance ProgramsVoluntary Benefits and Employee DiscountsTuition ReimbursementCareer DevelopmentSubject to annual eligibility and incentive plan guidelines .Final DetailsPlease frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.Relocation is available for this position.Visa sponsorship available for eligible applicants.EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.
Full-time