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- Experience with subscriptions
- Experience with CMS
- Experience in working with multiple teams and ‘rallying the troops’
- Very proactive and highly comfortable with ambiguity
- Familiarity with Azure Dev Ops
- Comfortable in helping to define user journeys
- Comfortable in analyzing data (Power BI experience is a plus)
- Strong communication and stakeholder management skills
- Able to exercise independent judgment and take action on it
- Excellent analytical, mathematical, and creative problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
- Ability to effectively prioritize and execute tasks while under pressure
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
- Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
- Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
- Working knowledge of Windows office systems
- Coordinate with the Graphic Designer to develop the User Interface Screen-Coordination with the stakeholder forgetting sign offs on the user stories, wireframes and Mockups-Brainstorming the requirement with the internal stakeholders-Organizing and leading the knowledge sharing session with the development, testing teams to spread the requirement
- Prepare and maintain traceability matrix
- Develop and maintain customer relationship and satisfaction
- Demonstrate the application with the stakeholder on a weekly basis.
- Capture the bugs/feedbacks during the walk-through with the stakeholder
- Participate in Bug Triage meetings