Business Analyst

21 Nov 2024

Vacancy expired!

Bolingbrook, IL

We are working remote during Covid. When it is safe to return, we would like someone in who is able to do a Hybrid WFH.

We give you a world of potential

Computershare (ASX: CPU) is the world's largest stock transfer agent that has pioneered many of the securities industry's innovations to help companies build and maintain strong relationships with their investors, employees, and customers. For more than 35 years, we have grown rapidly in markets around the world to meet the evolving needs of our 16,000 clients.

Computershare Communication Services (CCS) is a global provider of integrated communications solutions. Through innovations in communications, we help companies better connect with their customers and stakeholders through print, digital and mobile delivery channels. Across the globe, CCS delivers 450 million mail packs and 87 million eCommunications and processes 75 million inbound transactions.

A role you will love

Do you enjoy analysing processes? Figuring out the puzzle? Are you good at communicating the needs of others to developers to make great products? This is the role for you!

Perform business analysis tasks to assist with the running of 3rd party applications managed by the Enterprise Systems team. This includes providing support to the business stakeholders on the use and resolution of 3rd party application requests and incidents.

Reporting to the Software Development Manager, the incumbent will facilitate business analysis planning and monitoring, requirements gathering, analysis and management, solution assessment and validation, systems testing with internal and external clients. The role will work closely with staff from all other departments to ensure that I.T. projects are properly scoped, defined, tested, and implemented.

Role will include Business Analysis Planning and Monitoring; Requirements Elicitation; Requirements Management and Communication; Requirements Analysis; Solution Assessment and Validation; and Solution Delivery

What will you bring to the role?

Essential:
  • A diploma or degree in Information Technology.
  • Minimum one-year experience in a Business Analyst role.
  • Experience liaising with internal users to gather requirements and document existing processes. This includes gathering requirements and translating these into functional specifications.
  • Experience negotiating the scope of solutions with stakeholders to ensure the delivery of consistent processes, policies, and measurements.
  • Experience creating user documentation including process/policy/process documentation, user manuals, release notes and training materials.
  • Experience in integration and/or system testing. This includes coordinating user acceptance testing and training
  • Experience with project reporting

Preferred:
  • Experience with performing business analysis activities associated with 3rd party applications: Power BI, Azure DevOps.
  • Experience with creating reports using Microsoft SQL queries and third-party reporting applications.
  • Experience working with SharePoint and Development Tools (TFS - Team Foundation Services).

A company to be proud ofComputershare (ASX:CPU) is a world leader in financial administration with over 12,000 employees across 21 different countries delivering expertise to over 25,000 clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential

Rewards designed for you

Employee Share Plan.Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.

Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

Save for Your Future. We will support you along your retirement savings journey.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Employee Discounts.We've partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

Extra Rewards.From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

Covid-secureWe've kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.

In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.

#CPUIT

  • ID: #23217838
  • State: Illinois Bolingbrook 60440 Bolingbrook USA
  • City: Bolingbrook
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2021-11-21
  • Deadline: 2022-01-19
  • Category: Systems/networking