Cloud Application Technical Support Lead

; Description

; What Youll Do:

The Application Support Lead will combine expertise in building REST APIs using Springboot, Angular UIs, and relational and document databases to modernize several of our benefits systemsplatforms.

The Application Support Lead responds to and resolves issues reported from application consumers.

The Application Support Lead provides technical leadership during the agile development process and strategy for the architecture of those platforms.

The Application Support Lead works with business partners, colleagues, and client teams to deliver an integrated, fully functioning, top quality product.

The Application Support Lead is a technologist who knows how to build and maintain complex systems. In addition to having demonstrated expertise in specific sets of technical domains.

Works with the Solution Leader to understand the project's vision and requirements and contribute to the refining of the requirements based on technical constraints.

The Application Support Lead responds to emergency disruptions when needed. Aids in resolving the incident and ensures effective root cause analysis is completed.

The Application Support Lead builds strong relationships with Enterprise Architecture, client level- and IS-level Operations staff and often acts as liaison between a project team and the Operations and IS Support staff.

Takes responsibility for defining and communicating a multi-faceted system design. Understands the principles behind non-functional requirements, namely those of systems security, performance, scalability, maintainability, operational manageability, usability, and deployment and incorporates this with the functional requirements.

; What Youll Need:

Demonstrated experience of at least 8 years with at least 3 years in designing complex technical solutions.

Must have demonstrated understanding in the application and use of architectural design patterns

Must be able to identify good-fit technologies, and demonstrate their adaptation effectively

Must be able to clearly communicate complex technical concepts to a non-technical audience

Knowledge of Wealth benefits (Defined Contribution loans, payments, 401k balances and Defined Benefits calculations and payments) is a plus for Wealth application architects. Knowledge of Common benefits (Participant Communications, Imaging, Print Fulfillment, Addresses, Beneficiaries) is a plus for Common application architects.

one or more areas of functional knowledge in financial systems

scripting, markup and "meta" languages

Significant experience in Java EE or node.js

System integration using modern synchronous and asynchronous protocols including SOAP, REST, Kafka, or other distributed streaming technology

Microservices concepts and frameworks

Cloud services (IaaS, serverless) and providers (AWS/Azure/Google)

Bachelors degree (with preferred concentrations in Math, Actuarial Science, Finance, Computer Science, Economics, MIS, Engineering) or equivalent work experience

; What We Would Like:

Experience working with tools to manage workflow/issue tracking (e.g., Atlassian Jira) is a plus

Application/production support experience within AWS Cloud environment.

Masters Degree in related areas a plus.



; Education: Bachelors Degree

; Additional client information: