Customer Relations Specialist - 3 Days In-Office, 2 Work-From-Home

Customer Relations Specialist – Hybrid Schedule (3 Days Office / 2 Days WFH)

$24/hour during training | $49,920–$63,024 annually

If you enjoy helping people, staying organized, and being part of a friendly, professional team, this could be a great fit. Landmark Pest Management is hiring a Customer Relations Specialist to support our clients and technicians and help keep Chicago’s homes and businesses safe. Once fully trained, you will work three days per week in our Schaumburg office and two days from home.

About Us

Landmark Pest Management is a science-driven, environmentally responsible insect and wildlife management firm. We’ve served Chicago and the surrounding counties since 1976 and operate 365 days a year with 97 full-time employees and 65 trucks on the road daily.

We work with a wide range of clients—restaurants, retail, healthcare, schools, municipal buildings, multi-unit residential properties, industrial sites, and thousands of single-family homes.

We are a certified Woman Business Enterprise and the only pest control company in the U.S. to receive a federal award for innovation.

Why You’ll Love Working Here

Daytime hours only: Monday–Friday, 7:30 a.m.–5 p.m.

Hybrid schedule after training (3 days office / 2 days WFH)

Starting pay: $24/hour during training

Full benefits: medical, dental, vision, prescription

401(k)

Paid overtime (40–47 hrs/week typical)

Paid time off & vacation

Paid training — no industry experience needed

49 years with zero layoffs

Supportive, mission-driven team with opportunities for growth

What You’ll Do

Assist clients by phone and email

Update service schedules and client accounts

Support managers with daily administrative tasks

Help route pest sighting information to technicians

Prepare invoices, process payments, and track follow-ups

Provide clear documentation and excellent customer service

Pitch in on office projects and trainings as needed

Your work helps protect public health, support local businesses, and keep communities safe.

What Makes Someone a Good Fit

Strong communication and phone skills

Friendly, professional, and reliable

Organized and good at multitasking

Quick to learn new systems

Detail-oriented and solutions-focused

Works well independently and as part of a team

If you enjoy helping people and want a stable job with room to grow—and the flexibility of working from home part of the week—you’ll thrive here.

How to Apply

Please reply through Craigslist and include:

A short note about yourself

Your resume

Your email address and the best phone number to reach you

We’re reviewing applications now and will follow up quickly.