Customer Service Representative

About ProTakeOut:

ProTakeOut is a mission-driven company specializing in high-quality eco-friendly restaurant takeout packaging solutions. We are committed to providing exceptional service to our clients and fostering a collaborative work environment.

Position Overview:

We are seeking a dedicated and personable Customer Service Representative to join our team.

The ideal candidate will be responsible for managing customer inquiries, processing orders, and ensuring client satisfaction.

Key Responsibilities:

● Respond promptly to customer inquiries via phone, email, and in-person interactions

● Process orders accurately and efficiently using our CRM system

● Coordinate with the warehouse team to ensure timely deliveries

● Maintain detailed records of customer interactions and transactions

● Assist in resolving customer complaints and issues with professionalism

Qualifications:

● High school diploma or equivalent; associate or bachelor's degree preferred

● Previous experience in customer service or a related field

● Excellent communication and interpersonal skills

● Proficiency in Microsoft Office Suite and CRM software

● Ability to multitask and manage time effectively

Compensation and Benefits:

● Competitive hourly wage ranging from $22 to $26, based on experience

● Opportunities for advancement within the company

● Comprehensive training and support

● Positive and inclusive work environment

How to Apply:

Interested candidates are encouraged to submit their resume and a brief cover letter detailing their relevant experience to careers@protakeout.com.