Customer Support Coordinator – Jewelry Manufacturer (Loop, Chicago)

We are a well-established jewelry manufacturer located in the Loop, seeking a full-time Customer Support Coordinator to join our team! This position is ideal for someone who enjoys a quiet, happy office environment and takes pride in delivering excellent customer service.

Key Responsibilities:

Answer incoming customer calls and provide excellent phone support

Process and manage incoming orders with accuracy and efficiency

Assist with sales inquiries and provide product information

Handle administrative tasks, including data entry and filing

Coordinate and track shipments to ensure timely delivery

Maintain a high level of customer satisfaction through friendly and professional interactions

Qualifications:

Previous experience in customer support, office administration, or sales is a plus

Strong verbal and written communication skills

Proficiency in Microsoft Office (Word, Excel, Outlook, etc.)

Ability to multi-task and stay organized in a fast-paced environment

High school diploma or equivalent required

A positive and helpful attitude

$19

Why Join Us?

Competitive pay

Competitive benefit package available

Friendly and supportive work environment

Opportunities for career growth and development

Office Hours: Monday – Friday, 9:00 AM to 4:00 PM

If you are a customer-focused professional looking for a stable and rewarding role, we would love to hear from you! Apply today!

Principals only. Recruiters, please do not contact this job poster.