Customer Support Technician III

21 May 2024

Vacancy expired!

Stefanini Group is hiring for a Customer Support Technician III/EDI Implementer Exciting opportunity awaits! Let us help you get started. Call Aditya Yadav - (/ Job Title: EDI Implementer Description:Connect Customers to VAN/EDI networks (primarily GHX) for transaction types for order to cash transaction setsReview mapping tables to identify root cause on failures; specific but not limited to EDI 856 Advanced Shipping Notices

Qualifications:College degree or equivalent1-3 years prior work experience in support role.Working knowledge of JDE and Renal Homecare Services and/or Baxter's Center for Service model(s).1-2 years previous Customer Service experience.Proficiency with MS office suite (Outlook, Teams, Word, Excel PowerPoint), Tableau, process flow software, and CRM software.Root cause analysisProven track record of delivering results in a fast-paced, rapidly-evolving environment, including the ability to facilitate changes in customer behaviorPrevious experience with EDI and/or e-commerce solutions preferred including knowledge of ANSI X12, XML, HTML, and other languagesHealthcare product distribution desired but not required

  • ID: #41294930
  • State: Illinois Deerfield 60015 Deerfield USA
  • City: Deerfield
  • Salary: Market
  • Job type: Contract
  • Showed: 2022-05-21
  • Deadline: 2022-07-19
  • Category: Customer service