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- Create and maintain a comprehensive Data Dictionary for CRM. Support related training content development and updates of materials available to CRM users and stakeholders involving Salesforce data definition.
- Work with business to maintain, analyze and enhance per business need, Householding / Relationship Group data design including related business rules, data attributes, data sourcing and integrations.
- Work with MDM / Data Management and CRM teams to improve data quality including data stewardship activity to be performed via supporting toolsets.
- Assist CRM Product team as needed on various projects which may include executing test scripts, assisting on day-to-day support and release readiness activities, and other projects and duties as assigned.