Design Coordinator

14 Oct 2024
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An acoustic solutions designer and distributor is looking to add a Design Coordinator/Account Manager to their team!Job Description:The Design Coordinator/Account Manager is a liaison between regional representatives and internal teams and delivers an exceptional customer experience from project conception through post-installation. Project Tracking / Facilitation / Project Management:

Fields inquiries relating to the physical and technical aspects of products

Coordinates with internal teams to find solutions for unique products or installations

Receives, processes, and manages multiple incoming orders with unique requirements and timelines

Creates and maintains strong relationships with customers, sales reps, and designers

Creates, runs, and analyzes sales and pipeline reports

Controls project flow from project start through shipping phase by providing administrative direction for customers and various internal departments to ensure project is completed on schedule and within budget

Analyzes initial project requirements

Updates internal databases as project status changes

Coordination with Internal Teams:

Continues to communicate directly with designers and engineers after project handoff

Follows up on status of samples and drawings completed during quotation phase

Works with Architectural Project Managers to establish large project timelines and phasing

Attends weekly meetings with Production and Engineering to review time sensitive projects

Communications with Clients and Representatives:

Leads project intake meetings and communicates next steps and timelines with clients

Provides subject matter expertise on product designs, as needed

Updates customers on shop drawing status and requests additional information, as needed

Communicates tracking information to customers

Provides support to assigned reps

Sends bi-monthly project reports to reps

Sales Support:

Participate in showroom tours and events as needed

Qualifications:

Bachelor's Degree within Design or Architecture

Minimum 2+ years of work

Ability to coordinate projects between multiple departments

Able to work in a fast-paced environment

Knowledge of the design process

Excellent communication, customer service, and multi-tasking abilities

About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

Full-time
  • ID: #52697571
  • State: Illinois Chicago 60601 Chicago USA
  • City: Chicago
  • Salary: USD TBD TBD
  • Showed: 2024-10-14
  • Deadline: 2024-12-13
  • Category: Et cetera
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