Desktop Engineer (Windows)

Apex Systems
Hoffmanestates, IL
30 Sep 2024

Vacancy expired!

Job#: 1297713

Job Description: Duties:

Location:
  • Support the Microsoft Endpoint Configuration Manager and Active Directory environments.
  • Support the Microsoft Endpoint Manager (Intune) environment.
  • Supporting the infrastructure and configuration for Office 365.
  • Maintain Windows OS provisioning process and configurations via AutoPilot.
  • Collaborating with the team and other teams to modernize our Windows environment.
  • Creating PowerShell scripts to automate processes, tasks, and more.
  • Manage software deployments via Microsoft Endpoint Configuration Manager and Microsoft Endpoint Manager.
  • Designing modern standards for patch management and then executing the processes associated with OS and application-level updates/upgrades.
  • Provide endpoint health and performance insights using MEM monitoring, PowerBI, etc.
  • Acting as an escalation point for complex technical issues.
  • Identify system trends related to endpoint issues and develop modernized solutions to improve efficiency and stability.
  • Creating and maintaining relevant knowledge base articles for our IT Service Desk, Desktop Support, and end users.
  • Working with internal teams and leadership to understand business requirements and providing solutions to meet them.
  • Communicating progress reports to managers, project managers, and other internal stakeholders.
  • This position required the ability to work in a project-based environment requiring flexibility and teamwork; performs other job duties as assigned.
  • 100% remote. Work hours Pacific Time Zone preferred but not mandatory.
Skills:
  • Extensive experience supporting Windows 10+ in an enterprise environment.
  • Experience with Active Directory, GPO, PowerShell, Microsoft Endpoint Configuration Manager, Microsoft Endpoint Manager (Intune), Azure AD, Office 365, Microsoft Defender, ServiceNow, and AutoPilot.
  • Strong experience in designing and implementing best practices around OS update/upgrades, patch management, provisioning, and software deployment.
  • Experience working with and maintaining Windows endpoints in a Hybrid Azure AD joined environment.
  • Experience with co-management (MEM + MECM).
  • Advanced knowledge of modernizing Windows infrastructure.
  • Ability to troubleshoot and solve complex issues associated with hardware and software.
  • Experience automating processes and tasks using PowerShell.
  • Ability to deliver projects on schedule and communicate regular progress reports to internal stakeholders.
  • BeyondTrust Privilege Management experience is a plus.
  • macOS experience is a plus.
Education:
  • Microsoft 365 Certified: Modern Desktop Administrator Associate (or equivalent experience)
EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or
  • ID: #46115024
  • State: Illinois Hoffmanestates 60169 Hoffmanestates USA
  • City: Hoffmanestates
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-09-30
  • Deadline: 2022-11-27
  • Category: Et cetera