Desktop Support Technician / Systems Administrator

30 Nov 2024

Vacancy expired!

Title: Desktop Support Technician / Systems Administrator Mandatory skills:

computer systems, network servers,helpdesk, IT operation, workstation application,hardware errors by running diagnostics, software errors by running diagnostics,network administration, system administration,IT infrastructure, backup operation, data protection, disaster recovery, failover procedures,security, storage, data protection, disaster recovery protocols,Linux, Microsoft, macOS,computer hardware, software technical support, end-user training, technical documentation

Description:ScopeProvide computer hardware and software technical support, end-user training, and technical documentation. The contractor is expected to provide technical support for a heterogeneous computing environment; document all technical support requests and resolutions using the service desk system; and assist in the development of information technology systems’ documentation, guides, and manuals.Responsibilities for System Administrator• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization• Install and upgrade computer components and software, manage lifecycle of endpoints, virtual servers, and integrate automation processes• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures• Lead workstation and helpdesk support efforts, making sure all workstation applications and related equipment problems are resolved in a timely manner with limited disruptionsQualifications for System Administrator• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required• 5-7 years of network administration, or system administration experience• System administration and IT certifications in Linux, Microsoft, macOS or other network related fields are a plus• Working knowledge of virtualization, VMWare, or equivalent• Strong knowledge of systems and networking software, hardware, and networking protocols• Experience with scripting and automation tools• A proven track record of developing and implementing IT strategy and plans• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols The contractor will be required to work 40 hrs/week during normal Client business hours.

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details : VIVA USA INC.3601 Algonquin Road, Suite 425Rolling Meadows, IL 60008 | http://www.viva-it.com

  • ID: #23660896
  • State: Illinois Lemont 60439 Lemont USA
  • City: Lemont
  • Salary: Depends on Experience
  • Job type: Permanent
  • Showed: 2021-11-30
  • Deadline: 2022-01-15
  • Category: Security