Dispatcher / Customer Service Representative

24/7 Chicago Locksmiths is looking to employ a hardworking, motivated and reliable Supervising Dispatcher for our North Chicago office location. Managerial and supervision experience is preferred but not required.

Ideal candidates MUST possess the following skills:

Previous Dispatching experience

Ability to handle difficult customers with a smile

Ability to think outside the box and problem solve

Self-motivation

Accurate typing skills and 50wpm

Ability to multitask

Ability to supervise a team of 3-5 individuals

Ability to handle a fast pace environment

Job duties include:

Supervising shifts

Shift updates to upper management

Working closely with Managers

Answering Phones

Accurate dispatching of technicians

Managing locations of technicians to maximize effectiveness

Imputing data and jobs into computer/database

Following up with customers to insure their satisfaction

Assisting with Billing and invoices

Benefits Include:

PTO

Health Benefits

Monthly Bonuses/ Incentives

Sick days

Competitive pay