Full-Time Luxury Front Desk Position

We’re hiring an afternoon and overnight front desk staff member for an upscale high-rise residential building in one of Chicago’s most sought-after neighborhoods. If you're polished, professional, and passionate about service, this is your opportunity to work in a sophisticated, resident-focused environment where your attention to detail and reliability are valued every single shift.

Key Responsibilities:

- Welcome residents and guests with a warm, polished demeanor

- Monitor building entrance and ensure security protocols are followed

- Deliver exceptional customer care with meticulous attention to detail

- Exhibit excellent communication skills in person and over the phone

- Demonstrate above-average attention to detail, prioritizing safety, security, and resident privacy

- Exhibit reliability and punctuality in attendance

- Respect and adhere to all directions, instructions, policies, and rules

- Manage deliveries professionally

- Handle emergencies and unexpected situations with grace

Benefits:

- Competitive pay that reflects the importance of your role

- Union Position

- Tailored Uniform: Look the part in a custom-fitted professional suit

- Part-Time Flexibility: Benefit from a part-time schedule, which allows you to balance work with other commitments or pursuits

- Onsite employee parking

- Professional Development: Access opportunities for growth and advancement within our organization. We believe in investing in the development of our team members

- Supportive Work Environment: Join a team that values respect, professionalism, and collaboration and where your contributions are recognized and appreciated

- Upscale Work Setting: Enjoy working in a luxurious residential high-rise environment, surrounded by elegance and sophistication

- Opportunity for Overtime: Take advantage of overtime opportunities to increase your earnings when needed

- Comprehensive Training: Receive comprehensive training to ensure you are equipped with the skills and knowledge necessary to excel in your role

- Health and Wellness Benefits: We offer health, vision, dental, and wellness resources through the union

- PTO and Sick Leave

- Retirement Program

Requirements:

- Prior residential or hotel door staff experience preferred (1-3 years)

- Professionalism, punctuality, and strong customer service skills

- Must be able to commute to Chicago Gold Coast neighborhood

- Ability to stand for long periods and manage multiple tasks under pressure

- Start Date: ASAP

Apply today with your resume and brief cover letter outlining your experience and interest in the role. We’re looking for candidates who want to grow, represent a luxury lifestyle, and take pride in every shift.

If you're ready to contribute to a dynamic team in a prestigious environment, apply now to become a valued member of front desk team. Elevate your career in luxury residential service with us!