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Riviera is a Global Business and Technology Services firm specializing in the areas of Telecom, Information Security, Data Center Virtualization/Consolidation, and Business Intelligence, Data Warehousing & Analytics. Riviera is committed to its client’s sustainable competitive advantage. The people at Riviera will work with you to develop a customized approach in streamlining client’s business needs in a comprehensive and flexible manner. Riviera offers a competitive compensation package with opportunities for growth and professional development.We are an Equal Opportunity Employer. OM
Position Title: Hardware Deployment Technician 3 Roles and 3 Locations(Chicago, IL, Menlo Park, CA, Sandy, UT)On-site 5 days a weekLocal candidates only Job DescriptionThis role will be responsible to oversee and assist in the deployment and reclaiming efforts of laptop assets within the end user community. Individual will need to have basic Windows & Mac OS troubleshooting skills along with a strong understanding of the IT Asset Management lifecycle. Team ProfileEnterprise Technology & Services (ETS) delivers shared technology services for the Firm supporting all business applications and end users. ETS provides capabilities for all stages of the firm’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications.ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of our employees. Application and end user services are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database services.Workplace Support Services (WSS)The Technology Workplace Support Services (WSS) team provides technology support to the Morgan Stanley end user community. As part of these services, WSS is responsible and accountable for the end to end IT asset lifecycle, from procurement through disposal. It is critical to the Firm that accurate asset recording, inventory and auditing become part of the culture of WSS. This includes the movement and handling of data bearing IT assets between locations and through till disposal. Responsibilities- Assisting with user asset deployment and reclaiming of hardware- Providing desktop support troubleshooting assistance- Manage all stages of the asset lifecycle- Deployment metrics reporting Professional Skills Required- 3+ years in a desktop support\asset management role in a large corporate environment- Exceptional customer service skills are a must- Excellent organizational and time management skills- Precise attention to detail Technical Skills Required- Advanced knowledge of Windows & Mac OS- Proficient in MS Excel- Experience with the core foundation of the ITIL Asset Management lifecycle If you feel you match the above skill set then I would appreciate if you can either email me at or call me atlt;/p> Regards,Gaurang PawarAccounts ManagerRiviera Consulting LLC239 Suite B205, New Road,Parsippany, NJ-07054(C)lt;/p>(F) lt;/p>