Help Desk Tier 1

PeopleCaddie
Remote, IL
28 Mar 2024

Vacancy expired!

Help Desk - Service Desk Access Security Junior Agent

Global Hospitality Company

6 months

$19 / $21 - HR

Remote

PURPOSE:Reporting to the HSD-Access Security Supervisor, the HSD-Access Security Junior Agent is primarily responsible for the global access provisioning of key applications and accounts to internal users (employees, franchisees, contractors, etc.). Agents must be both accurate and efficient in the completion of their tasks, with a focus on hospitality and customer service. Although tasks and assignments are specific, it is necessary that an individual be both self-motivated and independent in their working style. Additionally, agent's work will be reviewed for accuracy and exactness.

POSITION RESPONSIBILITIES:• Work quickly and accurately• Provide superior attention to detail• Provide excellent customer service skills

EXPERIENCE AND QUALIFICATIONS:• Able to communicate (in-person/email/chat) effectively• A thorough understanding of the importance of security (data confidentiality, approval hierarchy, necessary allocation of user privileges).• Able to follow set guidelines and to accurately record work steps taken• Able to work in a fast paced environment

PREFERRED SKILLS:

EDUCATION:2+ years' experience (preferred) working in a technical or hospitality setting#PCIT #Hospitality #LI-Remote

  • ID: #49571405
  • State: Illinois Remote 00000 Remote USA
  • City: Remote
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2023-03-28
  • Deadline: 2023-05-26
  • Category: Security