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Job Description
We are seeking anIT Systems/NetworkEngineer Systems for a direct-hire in (downtown) Chicago, IL. Inthis role, you willprovide day-to-day support and maintenance ofnetwork infrastructure, server-based hardware, operating systems, and application software. This individual will troubleshoot business-critical incidents, working with staff, IT support specialist, consultants and contractors.This role will require you to be customer focused, pro-active, accept ownership, have a sense of urgency and understand the culture and complexity of handling sensitive information. Additional responsibilities include:
Major Duties and Responsibilities
- Manage the organization’s network infrastructure, which includes routers, switches, WAPs, data circuits, firewalls, load balancers, etc.
- Management, configuration, performance, and maintenance of the orgtechnologies, which includes VMWare Hyperconverged infrastructure, Windows servers, and desktops.
- Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Develop and maintain installation and configuration procedures.
- Monitors all system alerts, backups, and security logs and remediate as needed.
- Monitor backup operations and troubleshoot as needed. Will also validate backups can be retrieved and restored on a quarterly basis.
Qualifications
- Cisco LAN/WAN routing and configuration
- VMware vSphere and Horizon
- Microsoft Exchange, Mimecast, SMTP, Messaging administration
- Palo Alto firewalls
- Azure or other SaaS solutions
- Active Directory Services
- Backup and recovery techniques
- Group policy administration
- Strong technical knowledge of servers, LAN/WAN, VOIP, remote access solutions, virtualization, firewalls, and MDM management
- Experience with N-tier application architecture and design
- Strong verbal and written communication skills, as the SE is responsible for communicating technical information to non-technical customers in non-technical terms.
- Demonstrated critical thinking and problem solving skills, with the ability to manage multiple priorities in a fast-paced, changing legal environment.
- Experience with Powershell or other scripting languages
Education and/or Experience:
- Associate’s degree; bachelor’s degree preferred.
- 5+ years of experience supporting enterprise class servers and applications
- Virtual Server Support experience needed as the environment is virtual
- Experience with Network Support (Cisco environment)