Vacancy expired!
- Direct hire
- Fantastic benefits / 15% bonus
- HYBRID Remote (2-3 DAYS ONSITE )
- The Company - Headquartered in DOWNTOWN Chicago, our client is an institutional fixed income broker/dealer and investment advisory firm, specializing in highly analytical, performance driven strategies.
- 2 positions available: Service desk Specialist and Service desk specialist with security
- Opportunity for a Service Desk Support Technician to gain strong experience in a fast paced environment and have long-term career growth.
- Bachelor's degree, preferably in a quantitative, technical-related discipline, or equivalent work experience in areas of service desk support and leadership
- 1+ years of service desk support
- Experience and knowledge in service desk ticketing systems, PC life cycle support, Microsoft Office, Microsoft Operating systems, asset management, hardware and software support
- Familiar with networking technologies, server support, active directory, and Microsoft Exchange
- Organized and driven to bring order and direction to fluid environments
- Structured problem solving skills; experience using systematic and fact-based processes to determine root cause and improve operations and support for mission critical services
- Oriented toward optimization and efficiency in process
- Experience working within governing controls such as Change Management, Incident Management and Continuity Management
- Demonstrated expertise in establishing a culture of positive collaboration among cross-functional teams comprised of diverse personalities, skill sets and levels of experience
- Highly developed communications skills to clearly articulate the business and technical requirements required for service delivery
- Effectively conveys a sense of urgency and bias for action
- ID: #23748515
- State: Illinois Chicago 60290 Chicago USA
- City: Chicago
- Salary: $60,000 - $80,000
- Job type: Permanent
- Showed: 2021-12-02
- Deadline: 2022-01-30
- Category: Systems/networking