Vacancy expired!
- Proactively ensure the highest levels of system and infrastructure availability.
- Install, configure, test, and maintain network operating systems, application software, system management tools and systems integrations.
- User environment management, including desktops/laptops, profile management, software delivery, etc.
- Respond to the needs and questions of IT users concerning their access to resources on the network and the operation of various software programs.
- Provide 1st level IT user support.
- Implement IT system landscape changes in accordance with the change management policy.
- Must be a champion for pushing IT standards, procedures, policies, and best practices.
- Develop and communicate standards of use, operations and security of network, personal computers, and data.
- Communicate with other departments to report and resolve software, hardware, and operations problems.
- Degree in Information Technology (IT) or comparable degree.
- Up to 4 years operational experience in IT client/ end-user support and in IT Infrastructure.
- Working knowledge of Microsoft products such as Microsoft server operating systems, Active Directory, Enterprise Office 365, Exchange, OneDrive, SharePoint, Skype for Business and Azure
- IT Service Desk Management System
- General IT Networking and Server/ Storage Operations
- Printing
- IP phone system (Avaya preferred)
- Mobile Device Management.
- Service-oriented approach in IT (ITIL certified is an advantage).
- Customer service orientation (e.g., short response times, appropriate communication and continuous information flow, adequate solutions).
- ID: #22923141
- State: Illinois Warrenville 60555 Warrenville USA
- City: Warrenville
- Salary: Depends on Experience
- Job type: Permanent
- Showed: 2021-11-17
- Deadline: 2022-01-15
- Category: Manufacturing