Vacancy expired!
- Lead desktop and field helpdesk efforts.
- Make sure workstations and applications work well in the field and home office.
- Maintain and configure our computers, servers, and virtual environment.
- Manage Active Directory and other accounts.
- Manage hardware devices including firewalls and phone system.
- Manage vendors and purchasing.
- Install and upgrade software. Ensure computers are up to date.
- Troubleshoot problems. Prioritize, assess impact, and resolve.
- Manage backup operations and implement appropriate processes for data protection, disaster recovery and failover.
- Be a go-to technical resource for the company.
- Create documentation and conduct training for end users.
- Helpful demeanor. Desire to help and interact with users above all else.
- Bachelor’s degree or equivalent in CS, IT, or SysAdmin field.
- 5+ years experience building servers, datacenters, and virtual environments.
- Experience with Microsoft products: Server 2016/2019, Win 10, Office 365.
- Experience with virtualization products: VMware, Veeam.
- Experience with database products: MySQL.
- History working with cabling, patch panels, punch downs, Ethernet, racks, air conditioning, power.
- Desire to engage users – help, teach, train, share best practices.
- Ability to develop and communicate IT strategy and plans.
- Is accustomed to the always available nature of small business IT in a 24/7 service organization.
- Can handle fixing “anything that is plugged in”.
- Experience coding (PHP / MySQL / JavaScript / HTML / CSS) is a plus.
- Helpdesk
- Phone support
- Installations
- Servers
- Hardware
- Datacenters
- Printers
- Networking
- VLANs
- Phone Systems
- Firewalls
- Self-starter, independent go-getter
- Has built production systems
- Has configured firewalls and set up VPN tunnels
- Has configured phone systems
- Attention to detail and organization
- Project management
- Occasional / rare travel
- ID: #43090511
- State: Illinois Aurora 60502 Aurora USA
- City: Aurora
- Salary: Depends on Experience
- Job type: Contract
- Showed: 2022-06-16
- Deadline: 2022-08-14
- Category: Systems/networking