Lead Cashier-Shift Lead

Job Title: Lead Cashier-Shift Lead

Location: Stacked and Folded, 551 Lincoln Ave, Winnetka

About Us: Stacked and Folded is a fast-casual restaurant dedicated to providing our customers with delicious, high-quality meals in a warm and welcoming environment. We pride ourselves on exceptional service and a team-oriented atmosphere. We are looking for the right individual to help us grow and build the business and our commitment to our community and guests.

Position Overview: We are seeking an enthusiastic and detail-oriented Lead Cashier to join our team. The Lead Cashier will play a key role in ensuring smooth operations at the front of the house, delivering excellent customer service, and managing cash handling processes. Must be able to work nights and weekends.

Key Responsibilities:

Oversee the daily operations of the cash register and front-of-house staff.

Provide outstanding customer service, addressing inquiries and resolving issues promptly.

Accurately process cash and credit transactions while maintaining a balanced cash drawer.

Train and mentor new cashiers on register operations, customer service standards, and restaurant policies.

Collaborate with management to streamline processes and improve customer experience.

Maintain a clean and organized front area, ensuring compliance with health and safety standards.

Assist in inventory management and ordering supplies as needed.

Support team members during peak hours to ensure efficient service.

Qualifications:

High school diploma or equivalent; additional education or certification is a plus.

Previous experience in a cashier or customer service role, preferably in a fast-casual or restaurant setting.

Strong mathematical skills and attention to detail.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Proficient with cash register systems and point-of-sale (POS) software.

Flexible schedule, including availability for evenings and weekends.

What We Offer:

Competitive pay and opportunities for advancement.

A supportive and dynamic work environment.

Employee discounts on food and beverages.

Training and development programs to enhance your skills.

If you are passionate about providing excellent service and are ready to take on a leadership role, we would love to hear from you! Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for our team.

Stacked and Folded is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.