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Our client, an investment company, is seeking a Manager, Business Systems Distribution & Logistics
Location: Oak Brook, IL Position Type: Full Time Job Summary: This role is within CGI's IT Enterprise Applications function. A successful incumbent is expected to (i) collaborate with business stakeholders, understand business processes, and elicit, define, and analyze requirements; (ii) design, configure, develop, test, implement, support, and maintain applications that enable business processes, focused on Manhattan PkMS, SAP Transportation Management, and related applications. Requires a minimum 9 years' experience in Information Technology, preferably applications development or configuration and a Bachelor's degree in Information Systems or equivalent. Job Responsibilities:- Lead and manage a team of technical and functional resources to design, configure, develop, test, implement, and support applications that enable Distribution business processes, focused on Manhattan PkMS, SAP Transportation Mgmt., SAP ECC, and related applications
- Lead teams of cross-functional business stakeholders and IT analysts to understand business processes, gaps, pain points, and objectives; guide the team to elicit, define, and analyze business requirements
- Lead project teams to define and design proposed solutions that meet requirements and adhere to platform and application design guidelines, strategies, and industry best practices; review designs of direct reports to ensure quality and consistency
- Manage creation of deliverables according to the Software Development Lifecycle such as functional and technical specifications; review deliverables of direct reports to ensure quality, consistency, and long-term supportability
- Work with business stakeholders to manage and prioritize work backlog and create plans and schedules for delivery
- Collaborate with business stakeholders to create documentation and training materials; support training delivery and organizational change management
- Manage the support of production systems to meet service levels; create resource plans to ensure support coverage
- Drive continuous improvement in business processes, and support business re-engineering efforts; research and represent industry best practices; drive productivity in IT processes
- Manage end-to-end project delivery; prepare work estimates and work schedules; manage issues and risks; manage stakeholder communications
- Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
- Protect CGI's reputation by keeping information confidential
- Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
- Contribute to the team effort by accomplishing related results and participating on projects as needed
- Bachelor's degree in Information Systems or equivalent
- Minimum 9 years' experience in Information Technology, preferably applications development or configuration.
- Minimum 7 years hands-on experience with Manhattan PkMS including hands-on configuration
- At least one full lifecycle implementation of Manhattan PkMS including Blueprint phase
- Minimum 7 years working with business processes related to Distribution such as Receiving, Putaway, Cycle Count, Picking, Packing, Shipping, Transportation Planning
- Experience with RF devices in a warehouse environment
- Prior experience in a direct or indirect management capacity
- Outstanding skills in systems analysis, problem analysis, debugging, troubleshooting, and technical error resolution across multiple technologies. Identifies resource requirements, organizes and leads teams to resolve problems rapidly; identifies business impact and proactively communicates to business stakeholders on critical issues.
- Leading knowledge of SDLC; accountable for resources adhering to process; able to manage a complex solution from design through development, testing, and deployment including change management, communications and training; drives process improvements year over year to increase efficiency and effectiveness of the SDLC.
- Recognized "go-to" resource by business stakeholders to help analyze and solve business problems; considered an indispensable partner by business stakeholders; lead business requirements analysis, develop a point of view, and recommend solutions based on experience and industry best practices.
- Expertise in data analysis; strong knowledge of business reporting needs and KPIs and ability to translate those needs into reporting solutions; strong knowledge of application data models, able to analyze data to answer business questions and present results to business stakeholders up to senior management.
- Business Relationships: Build and maintain strong relationships with stakeholders from end users to Directors; proactively manage stakeholder expectations; sought out as a trusted advisor; maintain strong working relationships with key internal customers.
- Project Management: Able to create work breakdown structure and project plans for medium sized, complex, cross-functional projects; able to identify resource requirements and create resource plans; able to effectively manage project execution, manage issues and risks, and drive successful completion on-time/on-budget.
- Communicate clearly and effectively in both written and verbal communications; concise and direct; can communicate effectively to all levels; can speak in business language, articulate a point of view and drive to a business decision.
- Master's degree in Computer Science
- Experience with companies who sell through "big box" retail channels
- Experience in global environments
- Experience with transportation in/out of Mexico
- Experience with SAP Transportation Mgmt. or equivalent
- Experience with Serial Number Management and traceability
- Experience with Staylink