Manager of Healthcare Rev Cycle Optimization - Bolingbrook, IL

Overview: Give your career the boost it needs and come be remarkable with ATI. This is an opportunity to join the best and fastest growing physical therapy company in the world!

• Provide support, education, and direction to achieve set goals for the revenue cycle department to improve overall processes within the insurance verification, queue management and denials management workflows
• Manage insurance verification (CIV) and queue management teams (QMT), both onshore and offshore
• Provide leadership and oversight of denials within the organization and measure the effectiveness of denial management process.
• Generate and monitor Denials Management trend reports identifying denial trends and patterns and reporting to upper management on findings to ensure appropriate outcomes.
• Oversee CIV and QMT audit process to ensure timely completion. Provide audit assessments and root-cause identification of issues reflected in audit output.
• Increase and maintain morale among employees
• Partner with senior leadership teams to achieve and/or exceed key performance indicators.
• Present reports to management for use in decision making and strategic planning in a high-growth environment.
• Interview candidates to find the right fit to maintain a strong team
• Serve as a liaison between sections and other departments and agencies inside and outside ATI
• Maintain current knowledge of new and changing laws and regulations regarding payors, billing and collection issues.
• Leadership/Management
  • Provides direction to, and accomplishes results through team
  • Manages the staffing and deployment of assigned resources
  • Oversees employee learning and development needsConducts performance reviews and manages human resource decisions such as hiring, promotions and disciplinary actions
  • Conducts performance reviews and manages human resource decisions such as hiring, promotions and disciplinary actions

• High School Diploma or GED

• Associate's Degree or technical school certificate

• 6 years of experience within revenue cycle, including insurance verification and claims processing

• 2 years of leadership experience
• Experience analyzing healthcare claims data in a healthcare environment is preferred.
• Two years in denial management work
• Experience with automated RCM systems and electronic and manual payment posting.

• Excellent interpersonal skills with strong communication skills - written and verbal
• Ability to communicate with all levels of the organization.
• Strong problem-solving skills
• Ability to build a high-performance team by using strong coaching skills to provide guidance, support and clear feedback
• Ability to work with a high degree of independence & confidentiality
• Ability to analyze and make actionable decisions from data
• Ability to manage time and priorities effectively
• Intermediate skill set in MS Excel Power Point and Word applications with emphasis on data analysis