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Description
Be a part of something powerful at America's premier energy provider!At Exelon, we are united by our values and shared vision for a cleaner and brighter future. We encourage curiosity, value diverse perspectives and we never stop looking for ways to be, work and do better. We know the future is in our hands. That's why we're looking for people like you, who have the power to make a difference.As the nation's largest utility company, we serve more than 10 million customers through six fully regulated transmission and distribution utilitiesAtlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). All 18,000 of us are committed to delivering safe, reliable and affordable energy to our customers, strengthening our communities, supporting a clean energy future and reducing our impact on the changing climate.Our people are the heart and soul of our business. Whether it's powering lives, supporting communities or collaborating with colleagues, an Exelon employee is talented, compassionate, forward-thinking and inspired. We are empowered to evolve and advance our careers in an open and inclusive environment. We pride ourselves on being the kind of place where people want to come and stay. We know that investing in our employees' futures strengthens ours, which is why we offer competitive compensation, incentives and health and retirement benefits.PRIMARY PURPOSE OF POSITION
The Manager, Technical Resources (MTR) is a technical content expert who manages employees and plans, coordinates, and directs the daily technical activities of the Testing and Commissioning Department (TCD) field engineers. The MTR is responsible for the development of TCD field engineers. The MTRs are responsible for activities that include, but are not limited to the following: field testing for maintenance, construction, troubleshooting, and commissioning, of new or repaired power equipment, communication, and protection and control systems on the Transmission and Distribution system; performing troubleshooting and field engineering analysis on malfunctioning equipment and systems; recommending, developing, and implementing processes and procedures for maximizing equipment reliability and availability; maintaining a performance driven maintenance system for the power equipment and protection and control systems on the Transmission and Distribution system. The MTR will also be the main resource for technical advice and the technical reviewer of the equipment test and commissioning plans. Additionally, the MTR is responsible to ensure that assigned regional field engineers are qualified to perform the work they are assigned, in accordance with the TCD On-Boarding and Qualification Matrix process. The MTR is responsible for maintaining and updating the TCD Operating Incident Mitigation (OIM) processes and practices based on best practice and lessons learned. The MTR is responsible to maintain an environment that promotes safety, environmental compliance, diversity, innovation and high productivity. Position may be required to work extended hours, which may include 24x7 coverage during storms, equipment restoration efforts, or other Energy Delivery emergent work activities.
PRIMARY DUTIES AND ACCOUNTABILITIES
- Manage a department of 8 -12 employees including monitoring the performance of personnel in the department and perform performance reviews for direct reports. Additionally, coordinate training needs either directly or through other resources within the organization. Evaluate and qualify TCD field engineers to perform job tasks. (35%)
- Plan, coordinate, and direct daily activities including technical support to the TCD field engineers responsible for activities, that include, but are not limited to the following: field testing for maintenance, construction, trouble shooting, and commissioning of newly installed or repaired power equipment, communication, and protection and control systems on the Transmission and Distribution system. Oversee field engineers in the troubleshooting, investigation, testing and analysis of electrical equipment failures or malfunctions and to assure the highest levels of customer service and to achieve safety, reliability and productivity goals. When required, provide direct oversight of complex, special, and critical testing evolutions or investigations as necessary. Attend technical conferences for the purpose of organizational and self-development. (30%)
- Review and approve evidence records for installation, preventive maintenance, and corrective maintenance reports and correspondence work with engineering standards to ensure NERC compliance and ICC agreements are met. Review the transmission and distribution operations reports. Interact with other departments, OCC, TSO and regional groups for the purpose of planning, scheduling and coordinating interrelated activities. Coordinate personnel and resources to adequately staff and support projects and work assignments per the annual work plan. (15%)
- Demonstrate/discuss the importance of Safety & Human Performance Event prevention techniques on the job. Conduct required safety observations. (10%)
- Oversee in the development and writing of technical guidelines and procedures for the Testing and Commissioning activities. (5%)
- Responsible for periodic departmental call duty and assuming the responsibilities of the regional TCD Manager. (5%)
JOB SCOPE
- Reports to the Testing and Commissioning Department Regional Manager and is responsible for managing an average workforce of 8-12 testing and commissioning engineers (includes field engineers and technicians).
- Provides coaching and on the job technical training and formal technical evaluations.
- Develop and qualify engineers in according to the on-boarding and qualification matrix.
- Provides input into the planning, implementation and execution of the operations, maintenance and reliability programs.
- Determines manpower and equipment requirements necessary for scheduled and emergent work to ensure maximum utilization of testing and commissioning personnel.
- Directs the employees engaged in the safe execution of testing and commissioning activities for the installation, construction, operation and maintenance of company substation electric facilities. These responsibilities include preventative/corrective maintenance, troubleshooting, commissioning, capacity expansion, and system reinforcement within the assigned regional operating area.
- Must be able to maintain effective internal business controls. Performs safety observations, meetings, investigations, and employee performance reviews.
- Responsible for the relaying and communication equipment maintenance associated with Exelon Nuclear Power Plant Switchyards and insure strict adherence to Nuclear programs and regulations with respect to Fitness For Duty (FFD).
Qualifications
MINIMUM QUALIFICATIONS
- Education: Bachelor's degree in engineering or other technical discipline
- Experience: Minimum 8 -10 years of industry experience in transmission and substation systems with a min of 5 years of experience performing field testing and commissioning
- Certifications/LicensesValid driver's license o Successful completion of Supervisory Assessment.
- Knowledge Demonstrated knowledge/expertise in substation and transmission systems; leadership ability in a high-performance culture, including coaching and facilitating business competency and performance management skills.
- Skills Demonstrated ability to communicate effectively, build consensus, establish trust, and foster culture change. Demonstrated ability to support and enforce safe work behaviors; this requires working knowledge of safety rules and work practices. Demonstrated leadership skills including the abilities to manage personnel and carry out multiple tasks and processes; influence and direct others necessary to achieve results in support of company/department objective, work effectively with a variety of situations, individuals and groups; vision and implement new and innovative efficiency improvements.
PREFERRED QUALIFICATIONS
- Education: Master's degree in Engineering or advanced system protection courses.
- Experience: Electric industry background in the construction, maintenance and troubleshooting of transmission & substation equipment and systems. Substation power equipment & protective relaying & controls testing experience Previous supervisory experience
- Certifications/Licenses: Ability to pass necessary Nuclear badging criteria Professional Engineering License
- Knowledge: Technical understanding of transmission and substation components and system protection devices and schemes (for T&S Testing Familiarity with human performance error prevention processes.
- Skills: Demonstrated ability to develop and implement process enhancements and efficiencies including technology and performance. Demonstrated business and utility financial acumen, customer awareness, and ability to create value. Demonstrated leadership ability in a high-performance culture, including coaching and facilitating business competency and performance management skills.